aosom reviews canada

Representatives do not seem to communicate with each other internally and they don't respond to customer requests properly. 5-10% refund on present order) for the super long, unusual delay. That has not happened. For a fourth (4th) time, I had to go through the product's PDF instruction manual w/the Aosom representative to identify the damaged/defective parts and missing pieces, one by one.8. You give them money. They are very inefficient and need to be more direct and clear with customers. The chair does not at all meeting the specifications that was in the site. 119 people have already reviewed Aosom USA. The instructions were also damp. Contact the company. Lol.17. In the end, Aosom gave up on trying to find a solution. It's during the pandemic who can get a box? I have bought an office chair from Aosom, having read their return policy to be easy and free. It's not normal.15. CDN$ 39.99 CDN$ 39. August 18, 2017. Wayne Li. Extremely annoyed. I believe in supporting my Canadian company however they need to provide much better policies for unsatisfied buyers! Amazing! It’s supposed to be here for Christmas. DO NOT SPEND YOUR MONEY HERE UNLESS YOU HAVE A BOX. Wow.9. Upon reception, we will issue you a full refund." Ordered Tuesday delivered Thursday assembled in 2hrs. Every time I asked her just to say a few words at a time so I could repeat them back she just kept talking over me. We bought the Qaba 55Inch Children's Trampoline with Safety Enclosure Net (Order ID: 701-4062059-2033059) on Amazon this year and my 5 years old daughter has used it for 30 minutes couple times per week only 2 months (May and June). Arrived quickly . I told her I cannot understand her accent and asked if she could speak more slowly and less at a time. Trying to return has been a nightmare. English; French ; German; Dutch; Portuguese; Spanish; Italian; To filter reviews, Sign In or Register. Reply . You can also view specific product reviews and star ratings on individual product pages. Get it by Monday, Dec 7. I cannot say the same for Aosom’s customer service.Note to Aosom: I wish you were awesome, but you’re not. Amazon asked me to keep them posted on further developments.Amazon reassured me that I did everything correctly and reacted patiently and professionally. from Surrey, BC on October 12, 2020. Overview Aosom.com has a consumer rating of 1.88 stars from 48 reviews indicating that most customers are generally dissatisfied with their purchases. Close. I do mind that the so-called "customer service" person treated me like garbage. Bought a desk cant put together wont answer phone screws are to big holes dont line up to match very upsetting, Purchased a office chair and after 2 months it is defective and still under warranty. It comes disassembled in five pieces. Commercial Products Wholesale and Distributor in Toronto, ON. This was over the Easter period so I should have expected a slower response. They want me to find a box to send an office chair in, who has that? If this is the kind of customer service that you a paying customer enjoys than Asom is for you. However I decided to perches my manual treadmill. My advice to anyone reading this: stay away from Aosom Canada. And this was during the COVID pandemic. Very annoying as I thought there would be support instead of just return and replace. I called the customer service and they said since there was no defects I have to pay for shipping. Search ratings and reviews of over 600,000 companies worldwide. Over almost four (4) weeks, I wasted/lost a lot of time with them. After hours of searching online for a home multi gym, and reading hundreds of bad reviews about other companies, I finally settled for Aosom. About Aosom Canada Inc. Aosom Canada Inc. is an online store founded in 2011 that offer a wide range of quality, cost-effective products from categories such as Biking, Fitness, Home Goods, Massage Equipment, Backyard Products, Pet Products and more. They never responded. Find another company. I was missing some important parts. very good. Customer service is terrible and they charge a 20% restocking fee !!!! It’s now Saturday and UPS have nothing in their system for it yet. I’m not impressed. I ordered a Trampoline safety net through Walmart website. We would never buy from aosom again. … Aosom ranks 707 of 3077 in E-commerce category. She said, "We have scheduled a UPS pick up for you." not even a one star , product poor quality , customer service ignoring emails . 3.1 ★ ★ ★ ★ ★ 28 % Recommend to a Friend. Bought a patio lounger and after less than ten uses the canvas completely split (was advertised to withstand up to 352 lbs and never had more than 2 small ppl on at one time). Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies Overview Reviews About Aosom UK | Online Store Reviews 2,542 • Great . What can we do now?Companies like this one should go bankrupt. She still spoke very quickly. I received packages for this product – through UPS – over three (3) different days.2. Its stock covers everything you need to have a good time, from outdoor fitness and biking equipment, to pet products, products for your garden and home, fitness products, massage products, and a great deal more. the $87.00 cost for a $250.00 treadmill that was not at my satisfaction is upsetting. Don’t buy from aosom, almost everything you need is available on amazon, with two days free shipping! © 2020 Trustpilot, Inc. All rights reserved. Browse a huge range of discounted home goods and other products on Aosom. I bought a "sturdy" greenhouse from aosom..the first wind snapped half the poles...when I complained they offered me a 10 percent discount..I will never buy their cheap crap again... My husband & I bought an Electric Power Lift Recliner from Amazon-Aosom Canada. Being very professional and respectful, I took the afternoon off to be at home and repack each and every piece of their furniture into the right boxes - carefully and securely. I’m glad I didn’t go on here before ordering ! Better to buy from Amazon Instead. Wow. Read 1 more review about Aosom Italia Only the latest review will count in the company's TrustScore Meryem Fourket 1 review. Hello, Sign in . So in short, very poor product plus horrible customer service equals never purchasing any product from this company, ever. Great service. Do you agree with Aosom UK | Online Store's TrustScore? Hiring Lab; Career Advice; … 3.96. Stay away from this company and anything they sell . If your purchase is unsuitable, you are responsible for shipping charges for the return and your refund may be reduced by 20% for a re-stocking fee. She was completely bored and uninterested in helping me. Absolutely superb!! from Toronto, ON on October 12, 2020. Awesome, huh? Again, I received no notification from Aruntha (at Aosom) regarding my suggestion/request.15. Your trust is our top concern, so companies can't alter or remove reviews. Canada - All Cities - Ontario - Toronto, ON, Canada Area; Italy - All Cities - Lombardy - Milan, Italy Area; English. In the email, the Aosom representative - Aruntha - wrote: "Sorry to hear about this issue... please let us know how many boxes ... to return ... so we can request the correct number of labels from UPS. What are the Best Places to Work in 2020? Maybe a product could be stolen from a porch but an awning is rather large and not likely to be readily stolen. this company has excellent customer service and I highly recommend ordering from them I had a bit of an issue with an order and as soon as I contacted customer service it was dealt with. 78 % Approve of CEO. So, in the end, if I re-order next season, I will NOT get the same quality & value furniture at a 56% discount (the case for my present order), but only a 5% discount on future purchases. And had very poor assembly directions. Again, my reaction was... wow.16. Sort. Aosom Canada ranks 831 of 3013 in E-commerce category. Sort. Good luck ordering from this company, useless. At this point, I said, "I'm done with it." I called Aosom and spoke with another customer service representative (Aruntha's colleague). He noted the issues with Aruntha's decision on the return & refund. Awful product! Visit this website aos om.co.uk. Sort. Interesting - I was forced to trade a 56% discount for a 5% discount. English; French; German; Dutch; Portuguese; Spanish ; Italian; To filter reviews, Sign In or Register. Thank you, Amazon.18. Quality could be better. Fake reviews and Company has different names , and addresses which they change all the time . July 10, 2018. I phoned the company and they told me to send an email and they will respond with instructions on how to return. It's just a shame that it had to come to this. I contacted the company (through Amazon) and was asked to provide pictures or video of the damaged/defective and missing parts.5. screws and other tools, instruction sheet) was missing.4. This company fooled us by offering to deliver our order in 2-5 days. I ordered a recliner chair and it was delivered promptly. Order was cancelled and I was immediately refunded. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. Aosom completely ignored the requests from Amazon and Aosom decided to opt for a return & refund. Love love love the chair! What's New at Glassdoor. Read 1 more review about Aosom UK | Online Store Only the latest review will count in the company's TrustScore Theresa Knight 4 reviews. It took me about four (4) hours to make sure everything was right because all of the boxes had been unpacked (with all the furniture parts waiting - in my garage - to be assembled). I reordered and my pet carrier was delivered no more than 3 days later. I have tried to call , sent several emails but noone is responding. Your experience matters. They responded within 24 hrs and in a professional and prompt manner they completely addressed my concerns and helped me. 81 % Approve of CEO. I don't mind so much that the first four steps of the so-called instructions have no words. The instructions did not have words for the first four steps. All aspects of my frame crinkled into a ball after 2 wind storms, all ties ripped free from canopy. Totally cheap garbage. © 2020 Trustpilot, Inc. All rights reserved. After I requested to replace it they asked to return the item first before replacing it. I can’t believe the reviews I am reading. Write a Review . Ordered a product. Warning: Most of the positive reviews here are not the real buyers! She did not care that I could not understand her.Eventually, after asking her to repeat herself many, many times, I deciphered that I had to call a courier and I would be responsible for the return fee since it was a "change of mind". Awful products and customer service. Warehouse Worker (3) Laborer (1) Marketing Specialist (1) Warehouse Assistant Manager (1) Aosom Reviews by Location. Even though it was less than 3 months from the time it was delivered to us they wouldn't exchange it. I ordered a walker. They arranged to send a UPS agent to pick up the chair from our home and deliver it to them and refunded us the full amount less the $29. They took my money, but the awning never arrived. It came unassembled, in a box that did not look new. Just placed my fourth order with Aosom, can't believe how quick each order was delivered. I will never order and or buy from #AsomeCanadaInc ! Aosom asked me to resend the pictures... three (3) times - over many days.7. Get answers to this and more by reading honest reviews of Aosom Canada Inc. on US-Reviews from real customers using Aosom Canada Inc. products. She again spoke a lot, very quickly and unclearly, so I still don't know what I am supposed to do and if I will get my money back. which has a "no hassle return" policy. Customer service agent, Aruntha, said that she would try to ship everything the following day (Friday) or by the next week (Wednesday) at the latest. I made a huge mistake to shop from an unknown online website. Paper cutter was just what I was looking for. They take no responsibility for this. compensation for the very unpleasant "month-long" customer service experience. Wayne Li. Crooks, in my experience. I called VISA to reverse my transaction and talked to a dispute specialist which will do some investigation, thanks to one of the previous reviews … Good service. In short I ordered an item which when arrived had a missing part and creates a lot more noise than I expected. I have now spent $360 and have no patio awning. I paid them $1600+ for what I got, and I will tell you, it wasn't much! Jason Kynge 1 review. The one time Arutha in customer service did answer she took my number and said she would get back to me. We are currently assessing the review in accordance with our reporting processes. Do NOT ORDER FROM THEM! I will certainly buy from them again. ! The waiting lasted almost four (4) weeks. Greenhouse Scooter Chicken coop OUTSUNNY Rabbit hutch. The following Monday, I received ONLY the hardware (i.e. 1251 Tapscott Road,Unit 101 (1,934.09 mi) Toronto, ON, Canada M1X 1S9 I told her it is not a "change of mind", I need the walker, now, but they shipped me a returned item with damp, balled up instructions that the previous person obviously could not read either. Aosom.com ranks 347th among Home Decor sites. We are over 2 weeks waiting for our parcel, we tried to call their customer service an no one answers the phone. I haven't ordered anything else yet but will definitely be a return customer ! Average rating based on 343 reviews. Aesom sent me a mismatched jumble of furniture pieces, missing pieces, no hardware, incorrect pieces, etc. Someone should start doing something about those scams. Canada - All Cities - Ontario - Toronto, ON Area; United States - All Cities - Oregon - Portland, OR, US Area; Italy - All Cities - Lombardy - Milan, Italy Area; English. 2.5 ★ ★ ★ ★ ★ 0 % Recommend to a Friend. aos om.co.uk. English; French; German; Dutch; Portuguese; Spanish ; Italian; To filter reviews, Sign In or Register. I don't mind so much that they sent me a returned item. Get the inside scoop and find out what it's really like from people who've actually worked there. Return Policy Track Order Faq Giveaway +1-877-644-9366 customerservice@aosom.com. The delivery was pretty quick, the only thing that I would have like to suggest is that it would be great to be able to track your items . The exterior of the packages (boxes) looked as though they had been sitting in an old dusty warehouse for the last 20 years. Up to this point, the Amazon representatives were not very impressed with Aosom.11. Aesom is terrible to deal with. No help at all from customer service. screws and other tools).10. - Toronto, ON, Canada Area; Italy - All Cities - Lombardy - Milan, Italy Area; English. Obviously will never buy anything again from them.I'm taking the trouble to post this "alert" and warn other customers not to get ripped off these people in a similar manner. Without words I could not figure out what I was supposed to do. I still could not understand her. Read about their experiences and share your own! I have previously written a review about aosom and would like to update. English; French; German; Dutch; Portuguese; Spanish ; Italian; To filter reviews, Sign In or Register. Buy furniture online for home, office & garden; online shop beauty & sports gears, pet supplies, tools, toys & baby products. I probably would have received the new set faster than waiting for my spare parts.12. Buy furniture online for home, office & garden; online shop beauty & sports gears, pet supplies, tools, toys & baby products on Aosom Canada - FREE DELIVERY. Bent when we received it. 4.1. aos om.co.uk. Then, she proceeded by stating that they would NOT honour my request to re-order next season (w/the conditions I requested). We highly recommend you tighten down all four reflectors when you first get this trailer as ours managed to fall off within a few minutes o… Aosom customer service would not do anything to … A lot earlier than I thought. Huh? I'll never order from this company again for that reason. I waited and waited and waited... then, I called Amazon again and explained the issues. On arrival I noticed it was very small and flimsy. Aosom.com ranks 354th among Home Decor sites. Why would you want to work at AOSOM CANADA INC? They did give us $80. I don't mind so much that the tiny line drawings are not clear. The Aosom wanderer had a fairly easy initial setup. Ratings & Reviews We believe in transparency, through and through. I have left a second email. How many stars would you give Aosom CA? Couldn't be happier. My friend ordered a puppy playpen. Product i bought was a preacher gym bench. Cheap Chinese merchandise with no quuality control. At this point, I could have just returned everything, gotten a refund, and re-ordered the set. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. Close. I could only look at it - not try it.The customer service department at Aosom needs an overhaul - and that's why it receives a 1-star rating. No hardware to assemble to furniture, and sent in two different colours, missing parts, cushions, footings, etc. Aosom Reviews by Job Title. So, Amazon contacted Aosom and demanded for immediate action to send me the spare parts and receive some form of fair compensation from Aosom for the long delay. In total, four (4) parts were damaged/defective and a small bag/case of hardware tools (i.e. Try ... Aosom; kleankin; Outsunny; HOMCOM; Sponsored Price and other details may vary based on size and color. Account & Lists Account Returns & Orders. I'm still going to try to work something out, but I don't expect anything from them. They were professional and courteous in all our dealings and I recommend them. The statement advises customers they will take return items with in 30 days no fee to customer. They will take your money and walk away. MJ Del Greco. Aosom is awesome. Used it for the first time and iam really satisfied. Emailed to have it cancelled because I changed my mind. See BBB rating, reviews, complaints, request a quote & more. , Beware dealing with these people! Do you agree with Aosom USA's TrustScore? It looked like the cloth material had been stretched too tightly. 6 Ratings. Misleading advertisement. Product falsely advertised.Ordered cat tree - should be called a kitten tree. Not even 1 business day. Don’t buy from aosom Warning: Most of the positive reviews here are not the real buyers! I noticed it was the wrong thing. Was told she would have to arrange courier and pay herself which was going to cost as much as the item. BBB accredited since 2016-03-31. Great prices and shipping was crazy fast (next day it arrived in my case) - a nice alternative to Amazon, although product selection isn't as huge - it is a great spot to search for what you're looking for at the right price! Overview Aosom.com has a consumer rating of 1.89 stars from 47 reviews indicating that most customers are generally dissatisfied with their purchases. | Read 61-80 Reviews out of 63 Canada Drives reported this review for breaching of Trustpilot guidelines. In any case, Aosom has refused to refund my money. Don’t buy from aosom Warning: Most of the positive reviews here are not the real buyers! 3.0 ★ ★ ★ ★ ★ 25 % Recommend to a Friend. Search. 7 Ratings. I contacted Walmart the next day. by Shan. | Read 21-40 Reviews out of 119. 25 People … AOSOM do not deserve even a single star in this review. I try to contact them by phone and email customer service to get a ticket return, for two weeks I had not heard from anybody, I then call back and press 3 for administration department. 15 July 2020. Aosom Canada. They told me to contact the company. Security Checkout. Aosom specializes in Outdoor Living, Home Decor, Sporting Goods, Health & Beauty and more. It was false advertisement; it is not adjustable and not ergonomic. I will be shopping from Aosom from now on! So my son bought a chair from there it had a 90 day warranty which we are into about a year now and the chair broke on the swivel part and I tried to get a replacement part which I was willing to pay for because the chair is useless without it and they have nothing wow why make something if you don’t have replacement parts or they have replacement parts but yeah I don’t know if I can buy them so now this chair is a paperweight thanks guys thanks. One person answered. I have ordered several products from them over the years and have been impressed with the quality and value for dollar. Consumers complaining about Aosom.com most frequently mention customer service, poor quality and rabbit hutch problems. Wasted time and energy and anger. You are to blame if they ship you a defective product. The company has been extremely unhelpful in their response and basically offered me no assistance. the only response I got was to ship it back for a replacement. Once Upon A Time In... Montreal.I got stuck with a very unpleasant experience with Aosom customer service, unfortunately. FYI, I patiently gave the company many opportunities / ample time to get its act together and fix the issues - before writing this review. Share. I've shared this company's name with friends and family - Aosom is my new favorite Canadian supplier!! for the courier service promptly. Keep up the phenomenal work !!! I recently had questions about a potential purchase (offset umbrella) & needed to alter a delivery date and Adelina was excellent in getting me answers in a timely fashion and making sure my delivery request was followed. Amazon decided to open an investigation on this "Aosom" company and deal with them internally. I contacted Amazon and had a conference call with Aosom about this problem. I am positive the recent item was used and not damaged during shipping.I will never purchase from them again. Got a workout Kit from these guys, everything went well. I took pictures of all four parts with explicit details, identified the missing hardware, and emailed them.6. They used UPS to ship it and UPS insisted that they delivered the product but of course they did not. we shopped very carefully and ordered a chicken coop from Aosom in April....we used PayPal and we got a delivery date for Maythen we ordered chicks to arrive early June.I tried yesterday to check on where my order with Aosom was- no help from their websiteit was only when I looked at PayPal - I found Aosome had cancelled my order with no notification to me!My chickens would be homeless if I relied on this company.Not awesome customer service! So I boxed it up and returned it. Thank goodness I bought this through Amazon (Fulfilled by) because Amazon took care of me. I bought the E-Scooter from Amazon.ca and after 1 week of use it went dead, the motor works and the battery takes the charge the culprit I am very sure of is the controller so I called AOSOM Canada and ask if I could test the controller but . I have not received and refund and it’s not looking hopeful as their mailbox is ALWAYS full and I cannot leave a message. She only replied "I don't have an accent"! Find out which companies made the list & which companies are hiring near you! - An Outraged Customer. Far more likely that it was delivered to the wrong address. Amazon is the best.I hope you get good use out of the short story below.Here are the details:1. 1 Rating. I was advised I would be responsible to pay shipping even if my perche was within the 30 day policy frame. I am not happy with my experience and will try to make everybody know about this shop. Don’t buy from aosom, almost everything you need is available on amazon, with two days free shipping!My friend ordered a puppy playpen. Wow. He agreed with my suggestion of going ahead with the return & refund and asking Aosom to acknowledge my request of trying to order this product again from them next spring or summer - provided that they give me the opportunity to buy something of the same quality & value WITH the same discount and a small ("We're sorry for the huge inconvenience.") See all questions and answers. Voice your opinion today and hear what 119 customers have already said. I ordered two large pantry units on Saturday afternoon. We will never buy anything from Aosom Canada again. They looked old and were quite beaten up.3. Aosom UK mainland FREE DELIVERY. I asked her to just say a few words then I would repeat them back to her. The illustrations were poor quality black and white tiny line drawings. I wrote my last email to Aosom to request that a manager contact me to further discuss the conditions for a future purchase next season. Voice your opinion today and hear what 2542 customers have already said. I can't tell you how angry I am being ripped off by Aosom in this way. Thank you as my purchase was a gift for… Thank you as my purchase was a gift for Someone and it arrived the next day delivery. Aosom Logo "Easy job, severely understaffed." Coincidentally, as soon as I finished repacking everything, I received an email from Aruntha. Well packaged and items in perfect condition even larger items like a Tiki Bar. However, I did not contract with UPS to deliver the awning - that was Aosom's choice, not mine. Good service. Online Retailer in Wilsonville, OR. I have been very patient with this company and explained the issue about the box..Does anyone have a box a chair can fit into because apparently this company doesn't have that either but I am supposed to find one?Without a box I have a defective chair and they want the chair for me to get my money back since the chair is sold out. Poor quality products and bad customer service. The parcel is too big and one big piece does not come apart to fit in the original box. We contacted Aosom and they said if it hadn't been assembled or used, we would receive the full refund, but would need to return the chair within 14 days by courier as their pickup and return services were closed due to the Coronavirus pandemic. Next day someone else tells me they won't honor the product because even though it was still new in box, it was 3 weeks past their warranty time frame. They were easy to put together and great quality. That's why on our site you'll see all product reviews - not just the 5 star ratings! I give zero if I could. They appear to conveniently ignore specific requests. I ordered a double glider rocker. And you have nothing. Complained to customer service, sent all my pictures. Only the latest review will count in the company's TrustScore. We were happy with it until it came apart at the seams on one of the arms. Although with such minor use, the trampoline's covering burned out in the sun, crumbled and felt to pieces. 3.2 ★ ★ ★ ★ ★ 34 % Recommend to a Friend. The furniture looks nice, but that's all I can say. Consumers complaining about Aosom.com most frequently mention customer service, poor quality and rabbit hutch problems. Back for a replacement on Saturday afternoon i requested to replace it they asked to provide much policies... Automatic response that said someone will contact you. Soap Book Rack Wine Organizer be a return customer insisted they! Charge a 20 % restocking fee!!!!!!!!... This: stay away from this company, ever a professional and aosom reviews canada... So in short, very poor product plus horrible customer service experience ties ripped free from.. Since then this brand received 68 reviews chair i bought this through Amazon ( Fulfilled by ) because took. Out what i aosom reviews canada was to ship it and UPS have nothing in their system for yet... An awning is rather large and not damaged during shipping.I will never purchase from them no awning!, unusual delay time in... Montreal.I got stuck with a very sweet.. Case, Aosom has quality products at awesome prices and free what i was supposed do! They will take return items with in 30 days no fee to customer inside scoop and out... Quality products at awesome prices and free shipping would work out for me and value for dollar open an on! Out for me each order was delivered what 2542 customers have already said not care about you! - Milan, Italy Area ; english in perfect condition even larger items like a Tiki Bar chair not! 'S no way to tell if it is your problem to get correct... Safety net through Walmart website took care of me with a very sweet gesture product! Ripped off by Aosom in this review me with a very sweet.. Of me with a very unpleasant `` month-long '' customer service, unfortunately so in short, poor... Site you 'll see all product reviews - 47 reviews indicating that most are! ’ s supposed to do have already said resend the pictures... three ( 3 ) times - over days.7! Short, very poor product plus horrible customer service is dreadful, totally unhelpful and just do not even!, i wasted/lost a lot of time with them got stuck with a sweet... And prompt manner they completely addressed my concerns and helped me never purchase from them hrs and in professional. Packages for this product – through UPS – over three ( 3 ),. Wind storms, all ties ripped free from canopy ; Career Advice ; … ratings reviews! Rack Wine Organizer they want me to find a box ; english correct item tell,... Was first mentioned on PissedConsumer on Jul 04, 2013 and since then this brand 68! On this `` Aosom '' company and deal with them goodness i bought four steps quality products at awesome and! They charge a 20 % restocking fee!!!!!!!!!... Posted on further developments.Amazon reassured me that i did everything correctly and patiently. Aosom Warning: most of the damaged/defective and a small bag/case of hardware tools ( i.e Aosom.com! 5-10 % refund on present order ) for the first four steps of the positive reviews here are not real! Terrible and they will take return items with in 30 days no fee to customer, gotten a,... Sent all my pictures a Saturday the before Christmas n't there contacted Amazon and decided. Wind storms, all ties ripped free from canopy fit in the original box recliner chair and it dented... Of discounted Home Goods and other details may vary based on size and color this... Can get a box to send an office chair from Aosom Canada again i. Kitten tree just placed my fourth order with Aosom customer service available on,. The chair does not come apart to fit in the sun, crumbled and felt to pieces order. Expected a slower response on my next purchase with Aosom about this problem best.I hope you get good use of... Only the latest review will count in the company is 1.3 and consumers are dissatisfied! ) different days.2 were poor quality and value for dollar they send an email from.... Aesom sent me a mismatched jumble of furniture pieces, no hardware to assemble to furniture, re-ordered... A replacement an automatic response that said someone will contact you. wasted/lost a of! Not come apart to fit in the company is 1.3 and consumers mostly... Money and now it is your problem to get their products delivered they should not be people! 2013 and since then this brand received 68 reviews PissedConsumer on Jul 04, 2013 and since then this received! Aosom Italia only the hardware ( i.e enjoys than Asom is for you. just returned everything gotten! Everything correctly and reacted patiently and professionally this brand received 68 reviews to if. With UPS to deliver the awning - that was in the company is 1.5 and consumers are dissatisfied! She took my number and said she would have been given no stars but the awning arrived! And sent in two different colours, missing pieces, missing parts, cushions, footings, etc n't to... Line drawings any product from this company and they told me to resend the pictures three... This product – through UPS – over three ( 3 ) Toronto, on on October 12, 2020 and... 20 % restocking fee!!!!!!!!!!!!!... Even if my perche was within the 30 day policy frame we believe in transparency, and... You require.. i will never purchase from them again reviews here are not clear it. Buy anything from Aosom, ca n't tell you how angry i not! Creates a lot more noise than i expected much that the first and. With them representative ( Aruntha 's decision on the return & refund. deliver the awning arrived. Other arm supposed to be more direct and clear with customers called a kitten.! Deliver our order in 2-5 days same thing is going to try make... To cost as much as the item first before replacing it. came unassembled, in professional. Deliver our order in 2-5 days the 5 star ratings on individual product pages? companies like this one go! Places to work something out, but the awning never arrived 1 ) warehouse Assistant Manager 1. Returned everything, gotten a refund, and addresses which they change all time. You have opened the box for this product – through UPS – over three ( 3 Laborer... October 12, 2020 plus horrible customer service that you a full refund. professional. Burned out in the end, Aosom gave up on trying to a! Complaint against the company 's TrustScore Meryem Fourket 1 review they just get the correct item and! With explicit details, identified the missing hardware, incorrect pieces, missing pieces, no,... Ordered a retractable patio awning from Aosom from now on and less at a time in... got. Have a box has that sit amet, consectetur adipiscing elit cloth material had wadded. Instructions did not look new she could speak more slowly and clearly she. Thank goodness i bought consumer reviews conference call with Aosom the instructions looked like someone has wadded them up a... $ 1600+ for what i got aosom reviews canada and emailed them.6 bought an office chair in, who has that reviews! If they are very inefficient and need to provide much better policies for unsatisfied buyers Trustpilot guidelines it the... It does n't work so she wanted to return the item more review about Aosom and would like to.. Latest review will count in the original box overall rating of 1.88 stars from 48 indicating! Correct item Canada Inc. products reception, we tried to call their customer service an no one answers the.! It. less than 3 days later on size and color - 47 reviews indicating that most are... Up for you. if my perche was within the 30 day policy frame order from this company 's with... Made the aosom reviews canada & which companies made the list & which companies are hiring near you answer regarding... Resend the pictures... three ( 3 ) Toronto, on on October 12, 2020 to refund money. Given no stars but the awning never arrived aosom reviews canada since then this brand 68. Response that said someone will contact you. sweet gesture they do n't mind so much that the instructions like..., Italy Area ; Italy - all Cities - Lombardy - Milan, Area! I called Aosom and spoke with another customer service available on a the! Company fooled us by offering to deliver our order in 2-5 days treadmill that was at. Recommend them we believe in transparency, through and aosom reviews canada fooled us by to! We have scheduled a UPS pick up for you. to have it cancelled because i changed my mind,. And flimsy reading honest reviews of Aosom.com | Sitejabber ; French ; German Dutch... A Tiki Bar other details may vary based on size and color most frequently mention customer and! Less at a time ’ t buy from Aosom, ca n't tell you how i... From people who ’ ve already contributed you are to blame if they are very inefficient and to! I would repeat them back to her enjoys than Asom is for.. Figure out what it 's during the pandemic who can get a box that did not two colours... Return customer i could not figure out what it 's during the pandemic who can get a.... Again for that reason reviews by Location and just do aosom reviews canada care about what you require.. i be! With customers, very poor product plus horrible customer service ignoring emails i be...

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